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Course Listing (25)

Course
Highlights
Benefits
Salesforce.com Fast Start Learn important Concepts, Terms, and Setup rules. Additional Topics include Search Protocols and Naming Conventions The essentials you need to get started quickly
Administration Essentials for Increased Adoption Making the system yours; Initial Setup, Process Alignment & Customization of Terminology Training that helps you align salesforce to your business and needs
Actionable Report Building Generate Meaningful Data and Workflow Reports that deliver results Manage your performance better
Sales Acceleration Requisites Salesforce Automation Modules, Marketing Process Connectivity Opportunity Development Through Sales Life Cycle Increase your sales
Customer Service Rep (CSR) Development Process and Workflow for Support Teams, Cases and Knowledge Base Best Practices Improve your customer service, lower your costs
Lead Generation and Business Development Automated Automate Communication & Follow-Up for More Sales Automate your lead generation and customer acquisition, lower your costs
Effective Email Marketing Custom and Personal Emails Aligned to Sales Stages and Events Automate your sales communications and relationship building, Increase response rates
 
Course
Highlights
Benefits
Google Adwords Marketing Developing, Implementing, and Supporting Successful Google Campaigns Learn effective pay for performance campaign strategies and tactics, lower your costs
On-Demand Marketing Create Professional Marketing Campaigns including Email and Direct Mail on the fly Increase your productivity, lower costs
B2C Needs Alignment Learn How-To Create Database Structure for B2C Instances with Unique Considerations Improve your sales and revenue selling to consumers
Dynamic Forecasting to Meet and Exceed Targets Flexible Revenue Forecasting Across Your Entire Organization. Adapt to Changing Economic Opportunities. Plan, Configure & Setup. Allows you to measure, align with needs, increase performance and revenue
Extending Portal Capabilities Share Information, Increase Customer Loyalty and Lower Costs Compared to Traditional Offerings Lower your costs increase customer satisfaction
Outlook Enablement Connect Salesforce.com and Microsoft Outlook Email Management Become more productive
Course
Highlights
Benefits
Advanced Importing Integrate Data from Other Sources into Salesforce, Evaluate Importing Options, select the right one Improve your efficiency
Dashboard Visualizations Create Visual Summations for Business Metrics Visualize performance, manage your business better
Custom Objects Planning and developing objects that work for your existing infrastructure Optimize your system connectivity
Approval Processes Embed Approval Workflow Processes In Your Instance, Effective Flowcharting Become more efficient
Customer Portal Share Information with Your Customer Base, Increase Customers Acquisition, Satisfaction Sell more
Course
Highlights
Benefits
Administration for Nonprofits Making the system yours; Initial Setup, Process Alignment and Customization of Function, Terminology for Nonprofits Training that helps you align salesforce to your unique nonprofit needs
Nonprofit Essentials Fundraising & Special Event Development and Management Raise more money, improve the success of your events
Effective Email Marketing Emailing Strategies and Mechanics to Target Constituents, Stage Driven Communications for Nonprofits Improves your message relevance, response rates and ROI
Creating Direct Mail Programs Create Professional Nonprofit Campaigns including Email and Direct Mail on the fly Increase communications, membership, collaboration, fundraising, productivity at lower costs
Advanced Importing Develop Collateral to Segmented Groups Email or Direct Mail Through Vertical Response Connect Marketing App
Advanced Importing Integrate Data from Other Sources into Salesforce, Evaluate Importing Options, select the right one Improve your efficiency
Dashboard Visualizations Create Visual Summations for Nonprofit Metrics Visualize performance, manage your nonprofit better
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